Trusted by organisations where every customer interaction matters
Rated excellent on Trustpilot
Based on 60+ verified reviews
Organisations choose Campaignmaster because they need a platform they can depend on – backed by a team that’s there whenever they need us.
Over the past 20+ years, we’ve built long-term relationships with organisations across healthcare, education, financial services, charities and the public sector by delivering dependable software, responsive support and practical expertise.
Read on to find out what our customers have to say about working with us, from onboarding to day-to-day support.
Proven by experience. Trusted through results.
These numbers reflect more than two decades of helping organisations communicate with confidence.
Organisations we’re proudly supporting
A few of the organisations we proudly work with
Aviva
Insurers
Helping one of the UK’s largest insurers deliver effective email communications backed by account management.
Financial Services
University of
Warwick
Working closely with one of the UK’s leading universities to communicate with students, staff and stakeholders.
Higher Education
Thomson Snell
& Passmore
Helping one of the UK’s oldest law firms deliver professional emails backed by responsive support and expertise.
Legal Services
Solicitors Regulation
Authority (SRA)
Supporting the SRA with secure communications and bespoke platform development tailored to their evolving requirements.
Public Body
What our customers say
From day-to-day users to long-standing customers, hear directly from the organisations using Campaignmaster.
| Featured Review
Scottish Information Commissioner
We’ve been using Campaign Master for our organisation’s newsletters for several years now, and have never been in doubt about renewing our contract with them.
The platform itself is incredibly user‑friendly, offering a wide range of tools and options that make building engaging email campaigns straightforward – even for those without a technical background. From adding images and links to managing large subscriber lists, everything is intuitive and efficient.
But what truly sets CampaignMaster apart is their outstanding customer service. Whenever we encounter an issue or need guidance, I have a named contact I can email directly. They respond quickly and always ensure I’m connected with the right expert for the problem at hand. Without fail, they manage to find solutions, often going above and beyond to make sure everything works exactly as we need it to.
If you’re looking for a reliable service to create and distribute newsletters – especially to large numbers of subscribers – Campaign Master is an excellent choice. Highly recommended.
Birmingham City University
I have used Campaign Master for our email comms for a number of years. I continue to subscribe to the service year in, year out, due to the excellent customer service they provide.
They typically respond to my query within minutes and respond in an accessible way that is easy for me to understand with clear instructions for me to follow.
I would not hesitate in recommending this platform to anyone who is considering email campaigns. The AI tool they have introduced is also excellent.
Trafalgar House
They are brilliant. We aren’t looking for a marketing provider, we send bulk emails to our members about their benefits with us. Campaign Master are perfect for that.
They offer template building service so we can brand our emails for specific clients. The system is easy to use and really helpful for getting results.
There customer service is also fantastic, our relationship manager is always straight on it, if we ever need any help. I highly recommend them for a GDPR complaint service.
Lucky Voice
I’ve been using Campaign Master for the past four years and have consistently had a great experience. The platform itself is intuitive and easy to use, which makes day-to-day tasks really straightforward.
What really stands out is the team behind it – they’ve always been incredibly responsive, helpful, and quick to resolve any queries or issues. Our account manager, Sukhvir, has been fantastic throughout – always happy to jump on a call, provide training, and walk us through new features.
It’s also been great to see how the platform has evolved and improved over the years. I would highly recommend Campaign Master to anyone looking for a reliable and user-friendly solution.
Fresh Air Fitness
We have worked with Campaign Master for many years and have always found them to be extremely helpful, supportive, and quick to respond whenever needed. Their customer service is excellent, and they consistently go above and beyond to assist us.
The software itself is simple and easy to use, making the creation and management of campaigns very straightforward. The quality of the e-shots is always high, and we continue to see consistent, positive results from our campaigns.
We would highly recommend them to any business looking for a reliable and professional email marketing partner.
JCB Finance
The team are fantastic. They are able to support with any queries we have and always find a solution for campaigns we are looking to run. They respond really quickly and it’s really like having another member of the marketing team.
Suffolk Building Society
They are so good at coming back to us with ANY technical challenges, within minutes. It gives real comfort that we’ll be able to get our campaigns out. The software is really reliable too and always works.
