No matter how big or small, experienced or new to email marketing, we will be ready to advise and support your every e-marketing need. By working with Campaignmaster, you’ll be gaining a partner not a supplier. We’ll work with you every step of the way to exceed your expectations, stretch your imagination and fully support you while delivering on time and on budget. CM Email Marketing, our email marketing platform, has been designed for everyone, from email novices to hardcore marketers. But don’t take our word for it, have a read about what our clients think of us!
Matrix
We have been using Campaignmaster for over a year and found the whole team to be nothing but professional and helpful. We needed an easy-to-use email platform which would bring our communications with customers and prospects to a sophisticated level whilst being able to track all relevant data relating to how we engage with our audience.
We were very impressed during our initial meetings which were not just a sales pitch, but detailed explanations how we can get the best out of the system. Our account manager’s responses to our endless questions and requests shows how much he cares about his customers and throughout the year he has been constantly trying to meet our needs. We use CM Email Marketing which is also integrated with our SalesForce CRM and we feel it has saved our Client Service team an incredible amount of time. I have been very impressed by the customer support team’s friendliness and responsiveness to any issues.
Leeds Building Society
We have been working with Campaign Master (UK) Ltd for over 11 years now.
It is fair to say that the support throughout this time has remained consistently excellent. The platform itself is very easy to use and we require minimal support. However, when we do get in touch with the support team our queries are dealt with quickly and efficiently.
We have had the same account manager for over 6 years and the account management provided has been proactive and professional. We are made aware of best practises and email marketing industry developments on a regular basis.
I would not hesitate to recommend Campaignmaster to any email marketing professional looking for a partner in this industry.
Aviva
Aviva are the UK’s largest insurer and one of Europe’s leading providers of life and general insurance.
We have worked with Campaignmaster on projects both big and small. What we know going in is that we will get engaging and successful campaigns that are relevant to our to our work.
Campaignmaster has taken the time to understand our business and how our operations function. We also rely heavily on Campaignmaster’s project management process, knowing that we will have one point of contact throughout each project’s lifecycle.
LGBR Capital
LGBR Capital are an independent, outsourced distribution team for asset managers, who operate across long only funds, alternative & closed end funds, tax-advantaged products and structured products.
The customer care service at Campaignmaster stands out for me and team. We can always rely on their support team to help with any queries that we may have as they are reliable, quick to respond and always happy to help.
Training is always on offer too which is always useful as they offer many extra modules to help improve our marketing output.
Ramsay Health Care
Ramsay Health Care was established in 1964 and has grown to become a global hospital group operating 480 hospitals and employs more than 77,000 staff.
Campaignmaster were fundamental in our planning for GDPR in 2017/18 and making sure that our data was compliant so we could continue to communicate with our stakeholders. We were also given access to great information and insight via Campaignmaster’s organised GDPR forums with Data Lawyers, this really helped to shape our strategy as to which stakeholders were classed under B2B rules under PECR and which required opt-in under B2C rules.
Campaign Master are extremely knowledgeable, offer a great friendly service, which is efficient and great value for money.
The University of Warwick
The University of Warwick is a prestigious public research university on the outskirts of Coventry between the West Midlands and Warwickshire, England.
From the initial product demonstration, through to discussing module options and completing the University’s procurement process, the BDM and the Campaignmaster team were incredibly helpful and demonstrated excellent product knowledge. Since becoming a customer, the team here has found that the email client is easy to use, while the subscriber forms and data capture modules have revolutionised our approach to prospect and customer data management, in a cost-effective way. The level of support from our account manager and the IT team has been exceptional, from responding promptly to queries, through to providing updates on developments in information security and email marketing best practice.
Thomson Snell Passmore
Thomson Snell & Passmore is a law firm in Kent, in the United Kingdom. It holds the Guinness World Record for being the oldest continually operating law firm still in existence.
The software is intuitive, reliable and has extensive reporting facilities. It is easy to use and excellent value for money. Top features for us include the use of templates, the ability to clone campaigns meaning we do not have to start each campaign from scratch, the open editor which does not require the use of HTML and the testing facilities.
In addition, the support team are great and always on hand to provide support and solutions; whether your call once a month or 4 times a days, there are always happy to help.
Herman Miller
Established over 100 years ago, Herman Miller provides innovative and award winning furniture to design and build a better world for their clients, wherever they work, heal, learn and live. We signed up with Campaign Master (UK) Ltd. in 2015 to help us send vital marketing communication to our partners. Throughout our time with Campaignmaster we have found the technical support excellent and the dedicated account management consistently driving and improving our email marketing and event management.
The design services offered by Campaignmaster have helped us grow our brand and product awareness. It has also helped greatly in how we communicate with our staff and partners across the Europe, Middle East & Africa region. Ongoing advice on data management and analysis is vital in helping us grow the efficiency of our communications. We would not hesitate in recommending the CM Email Marketing platform to anyone looking for a professional ESP with knowledgeable staff that can help you grow through their consultative process.
Morplan
Campaignmaster’s platform is quite frankly the best I have used after testing so many prior to making the move from our previous ESP. Its simple layout and navigation makes it a pleasure to create email campaigns fast and effectively whilst their superb support team only adds to this should you get yourself into a bit of bother.
Our original HTML template was designed without mobile optimisation in mind and was due an upgrade. Our account manager at Campaignmaster was only to happy to help. He built it from the ground up whilst using elements of what we currently had and the results were immediately evident. By combining this with more targeted sends to our customers our open rate increased by 5% and our click rate increased too.
Irish Hotels
Irish Hotels have been using Campaignmaster as their email marketing partner for over 3 years. Campaign Master provides us with a very effective marketing solution for our business, from which we can see a substantial return on investment. I find the platform itself to be very user friendly and one of my favourite features is the advanced analytics Campaignmaster provides, which allows us to get a deeper look in to how our campaigns are performing.
The interface is very intuitive and easy to navigate which allows us to create, build and send our campaigns quickly and efficiently. Anytime we require assistance, our account manager and the support team are always quick to respond and very helpful. I would have no hesitation in recommending Campaignmaster to other businesses.
Arcadis
We approached Campaignmaster with the aim of developing a tool for our business to help structure and streamline our email communications. The team have helped us with their willingness to create a bespoke solution for our needs and going forward, to adapt the tool to help our global business.
As part of our rebrand project this year, the team also helped us to create a suite of new templates. A member of the support team was always on hand to help throughout the process which meant the experience was streamlined even with very tight deadlines.
Road Transport Media
Road Transport Media is the leading information publisher in the road haulage market and has a portfolio of print, online and face-to-face products. We began utilising Campaignmaster over 2 years ago with the aim of improving our email marketing. We use the CM Email Marketing platform to promote our current products as well as sending emails on behalf of our clients. When we switched to Campaignmaster we were looking for a powerful and stable email platform which was easy to implement and use. The move to Campaignmaster has proven to be very beneficial. The platform is very easy to use and is constantly being updated to stay in line with technology advances in the email marketing industry.
Bolt on modules ensure the platform remains flexible for all industries and users and greatly enhance our email marketing efforts. The support and account management has proven to be excellent with friendly support staff who are available whenever we need help or advice. Furthermore, they are always happy to receive our feedback. Training to new staff members is well delivered and the platform is easy to pick up, even by non-technical staff. Overall, CM Email Marketing has become an integral part of our email communications and we would not hesitate in recommending the platform to anyone looking to enhance their email marketing activities.
Labour Research
Founded in July 1912 The Labour Research Department has over 4,000 trade union organisations and individuals, including 51 national unions, representing more than 99% of total TUC membership, affiliated or subscribing to its services. We moved to Campaign Master (UK) Ltd. several years ago and use the platform to launch e-newsletters and vital communications about our publications, research and offers.
The CM Email Marketing platform is very user-friendly with really useful time saving features. The platform is consistently updated to add new features and we have high deliverability of emails. Over the years we have been very happy with the instant support and proactive account management always giving great ideas and suggestions to further improve our campaigns. In short we wouldn’t hesitate in recommending Campaign Master (UK) Ltd. to anyone looking for an Email Service Provider.
