Much of our business is grown organically from referrals and repeat business from clients who enjoy the many benefits of using our platform. However, much of the credit goes to our passionate customer service. Each and every one of our clients is assigned a dedicated Account Manager. Your Account Manager will have originated from within the team as we very strongly believe in promoting our internal staff in their desires to work closely with clients. So you can be confident in the knowledge that your Account Manager knows their stuff! Your designated Account Manager is determined by the sector your business is in, so you will be getting a knowledgable email expert in your field.
Not only do our Account Managers know their way around our platforms, they also know industry best practises, along with trends in our ever changing landscape.
It is your Account Manager’s responsibility to understand your specific email marketing objectives and work closely with you to help build strategies, give ideas and insight into how to make continous improvements.
We’re happy to travel to you or conduct online meetings or you’re always welcome in our office where we have great coffee on tap. You can even determine the frequency of your Account Management meetings and you will not be charged a penny extra!
You could be brand new to email marketing, or been doing it for years, but your Account Manager’s focus will be to ensure you are enjoying the Campaignmaster experience and making the most of your investment into our valued partnership.